Global Outsourcing Solutions
Navigating Excellence: Our Journey alongside Industry Titans
At Blok Global Solutions, we team prides ourselves on our journey alongside industry titans, harnessing insights, driving innovation, and delivering excellence through our vast experience. While our team has garnered valuable experience working with renowned companies, our approach goes beyond mere collaborations.
Content Moderation
We helped maintain a safe online environment on Facebook, meticulously moderating user-generated content, swiftly identifying and addressing inappropriate material to uphold Facebook’s community standards. We ensured accounts were not only up-to-date but also legally compliant. This proactive approach ensured a positive user experience for millions of users around the globe.
Video Review
Youtube
Our team excelled in ensuring the quality and compliance of video content. Through meticulous reviews, we ensured videos met stringent accuracy standards and adhered to platform and monetization guidelines. This attention to detail helped maintain a professional and engaging presence on YouTube, enhancing their visibility and impact within the platform’s vast audience.
Customer Support
ExpressVPN
We provided exceptional customer support services, ensuring prompt and effective resolution of inquiries and issues for ExpressVPN users worldwide through chat and email mediums. This included technical assistance, account management, and troubleshooting to enhance the overall customer experience. Our expertise even extended to managing ExpressVPN’s Zendesk platform.
Other Services
Transcription Services
Providing accurate and efficient transcription services for a diverse range of video content on YouTube. Our commitment to precision and reliability enhanced accessibility for audiences globally, including those with hearing impairments. Additionally, our transcription services contributed significantly to improving user experience on the platform.
CRM Management
Expertise in managing CRM platforms, optimizing ticket management processes, setting up automations, and ensuring seamless communication and collaboration between internal teams and customers.
User Acceptance Testing (UAT)
We conducted thorough UAT testing for Jardine Matheson’s loyalty retail app, ensuring functionality, usability, and performance met rigorous standards. This meticulous testing process helped identify and address issues before the app’s launch, ensuring a seamless user experience for luxury retail shoppers.
Chatbot Building
Designing and implementing chatbots to streamline customer interactions, improve response times, and offer personalized support solutions.
Outsource Your Business
Boost Your Efficiency with Outsourcing
Our experienced team of remote workers based in the Philippines can handle various tasks suited to your business needs.
Start your outsourcing journey with Blok Global Solutions, we’re here to help!
Got questions or eager to explore how Blok Global Solutions can supercharge your business? Don’t hesitate to drop us a line. Our team thrives on solving challenges and helping businesses thrive, so fire away with your inquiries!
In the sea of unanswered questions, we’re here to be the calming voice in your storm. Our agency consulting experts are well-versed in a wide range of topics. Rest assured, we have the expertise to answer even your most unconventional queries. Ping us, and all your doubts will fade away.